Gaming Should Always Be Fun — Not a Problem
At y6bed, we genuinely believe that responsible gaming is not a legal box to tick — it is a core part of what makes a betting platform trustworthy. We have built our platform with Bangladeshi players in mind, and we understand that for the vast majority of people, betting on cricket, spinning slots, or joining a live casino table is a fun, entertaining activity enjoyed in their free time.
However, we also know that for a small number of players, gambling can stop being a leisure activity and begin to feel compulsive or harmful. y6bed is committed to identifying signs of problem gambling early and providing every player with direct access to the tools and support they need — without judgment, without delay, and without barriers.
Whether you are a first-time bettor placing your first ৳500 wager on a BPL cricket match, or a regular player who enjoys weekend slot sessions, the principles on this page apply equally to you. Play smart, play within your means, and remember: the moment it stops being fun, it is time to use our tools or reach out to our 24/7 support team.
Strict 21+ Age Policy
No player under 21 years of age may register or play on y6bed. We verify age at registration and reserve the right to request documentary proof at any time.
Free, Instant Limit-Setting Tools
Every y6bed player can set deposit limits, loss limits, wager limits, and session time limits at no cost and with immediate effect through their account settings.
Self-Exclusion Without Friction
Players can self-exclude for a chosen period or permanently. Self-exclusion requests are processed immediately by our support team with no cool-down period required.
Trained Support Team
Our 24/7 support team is trained to recognise and respond to signs of problem gambling, and to connect players with appropriate help in a compassionate, non-judgmental manner.
No Bonus Pressure on Vulnerable Players
Players who have activated responsible gaming tools or self-exclusion are automatically removed from all promotional and bonus marketing communications.
Strictly 21+ Only
y6bed operates a strict minimum age policy. You must be at least 21 years of age to register an account, make a deposit, or place any wager on the y6bed platform. This policy applies to all players in Bangladesh without exception.
During registration, all players must confirm they are 21 or older. y6bed reserves the right to request government-issued identity documentation (such as a National ID card or passport) at any point to verify a player's age. Any account found to belong to a person under 21 will be immediately suspended and all funds returned.
Recognising Problem Gambling
Problem gambling does not always look the same for every person. The warning signs below are recognised indicators that gambling may be becoming harmful. If you recognise several of these in your own behaviour, we strongly encourage you to use our self-exclusion tools or contact support.
Chasing Losses
Placing additional bets specifically to recover money lost in previous sessions, often in larger amounts than originally planned, is one of the most common and serious signs of problem gambling.
Gambling With Money You Cannot Afford to Lose
Using rent, bill payments, groceries, or other essential funds to place bets is a clear indicator that gambling has moved beyond the safe boundaries of entertainment.
Neglecting Responsibilities
Missing work, studies, family commitments, or social obligations because of time or money spent gambling is a serious red flag that requires immediate attention.
Inability to Stop or Set Limits
Repeatedly failing to stick to a planned gambling budget or time limit — or feeling unable to stop playing even when you want to — suggests that gambling may have become compulsive.
Hiding Gambling Activity
Concealing the amount of time or money spent gambling from family members, friends, or colleagues often indicates an awareness that the behaviour has become problematic.
Mood Dependent on Gambling Outcomes
Feeling a significant mood shift — anxiety, irritability, depression, or restlessness — when not gambling, or when a bet is lost, can be a sign that gambling is having a psychological impact beyond entertainment.
Responsible Gaming Support Channels
Our support team is trained in responsible gaming and available around the clock. Do not hesitate to reach out — there is no such thing as a trivial concern when it comes to player wellbeing.
Live Chat
The fastest way to reach our responsible gaming team. Connect instantly from any page on y6bed.io — no waiting, no forms.
Available 24/7Email Support
Send a detailed message to our team at [email protected]. We aim to respond to all responsible gaming emails within 2 hours.
Responses within 2 hrsPrefer to message on WhatsApp? Our team is available for responsible gaming conversations and account assistance during support hours.
09:00–23:00 BSTUrgent Self-Exclusion
Need to self-exclude right now? Contact our live chat team and say "self-exclusion request" — we will process it immediately, no questions asked.
Instant Processing